FAQ

Is there a Money Back Guarantee ?

Yes, we offer a 100% Risk Free, 30 day Money Back Guarantee.

Do I need to purchase Domain ?

Yes ! You have to purchase Domain separately. Check Domain pricing here . If you already have a domain you can connect it.

Do I need to purchase hosting to host my Website ?

No ! All plans come with hosting included.Ontogeny handles all the backend infrastructure required to run your website.

Do I need to know how to code to use my website ?

No, you do not. Ontogeny offers an intuitive Visual Page Builder for you to use.Add in the elements you like, manage your online store, blog and many more.

Can I upgrade to higher plan ?

Yes, you can easily upgrade to one of our higher plans at any time.

Is my data safe ? Do you take backups ?

Yes, your data is a 100% secure and is backed-up every 5 days.

Do you include protection from viruses ?

Yes, all our servers are protected by Clam AV.

Who do I get in touch with if I need help ?

Our Support team is always at hand to assist you. You can take a look at all our contact details here.